Shipping policy

Order Processing and Shipping:

  • Confirmed orders will be shipped within 1-2 working days.
  • Once shipped, orders will be delivered to you within 2-7 working days.
  • Delivery times depend on product availability, your geographic location, the destination, and the courier partner's delivery time in your area.

Shipping Locations:

  • Moroccan Eyes ships throughout India!

Shipping Charges:

  • INR 50/- on orders below INR 399/-.
  • Free shipping on orders above INR 399/-.

Tracking Your Order:

  • After your order is shipped, you will receive an email with tracking details.
  • You can also track your order by logging into your Moroccan Eyes account and visiting the 'My Orders' section on our website: My Orders.

Order Shows Delivered, But Haven’t Received It:

  • If your order shows as delivered but you haven’t received it, please report the non-delivery within 48 hours of receiving the delivery notification.
  • You can report this by emailing us at support@moroccaneyes.com or via our chat support.

Need More Information?

  • For any queries regarding your order, you can:
    • Email us at support@moroccaneyes.com.
    • Chat with one of our Customer Service executives on our website.
    • Call us at +91 710028282 (Mon - Fri: 11 AM to 6 PM).